Question 1

What does ViaVA do?

Accepted Answer

We are a Malaysian team offering two things. Virtual assistant support for the operational and digital side of your business, from social media and email marketing to research and admin. And virtual IT support, which covers your tools, email, cloud, security, and AI training. We also build websites you own, in days.

Question 2

How much does a website cost?

Accepted Answer

Launch is RM350 setup plus RM49 a month Care, for a simple landing page you own. Anything bigger, like a multi-page site, an online shop, a booking system, or a custom AI tool, is scoped to your business and quoted per project. We build with AI-assisted tooling, so custom work costs less and ships faster than the traditional agency route.

Question 3

Why is a custom site from ViaVA cheaper than an agency?

Accepted Answer

Because we build with AI. The parts of web development that used to take weeks of manual coding now take days, so we pass the saving on. You get a custom site built for your business instead of a template, at a price that used to only buy you a template.

Question 4

What is virtual IT support and do I need it?

Accepted Answer

It is an IT department without the headcount. We set up and troubleshoot your software and devices, run your business email and domain, manage cloud storage and backups, keep passwords and accounts secure, and train your staff on AI tools. If your business has no IT person and things break or get set up badly, you need it.

Question 5

What is the difference between Website Development and Website Management?

Accepted Answer

Website Development builds the site once and hands you the keys, with the domain registered in your name. Website Management is the monthly Care plan that keeps it running, covering hosting, domain renewal, SSL, security patching, and a small monthly edit allowance.

Question 6

Do I really own my website and domain?

Accepted Answer

Yes. On every build the domain is registered in your name and the site is yours, not rented. That is the main difference between us and template shops or subscription builders that lock you in.

Question 7

How fast can you build my website?

Accepted Answer

The Launch landing page ships in 2 to 3 days. Larger builds take a little longer depending on pages and features, and we agree on the timeline before we start.

Question 8

What can a virtual assistant actually help me with?

Accepted Answer

Social media content and scheduling, email marketing, research and data, travel coordination, and day-to-day admin like inbox and calendar management. We tailor the work to what your business needs most.

Question 9

How do I get started?

Accepted Answer

WhatsApp us at +60 12-384 8838 or fill in the form on this page for a free proposal. We reply within one business day.

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